Ice Recruitment: Specialists In Technology Sales & Customer Success

Ice Recruitment is the specialist recruitment partner for technology companies. We work exclusively in technology partnering with VARS, LARS, IT Resellers, Distributors, Vendors, Specialist niche resellers and software & services businesses. 

We specialise in our chosen market of technology because we believe in becoming experts, trusted advisors and partners.

Neo Pedrithes, MD

Prior to Ice Recruitment, Neo was a Sales Director in the IT channel working at Insight, Misco and Kelway. This puts Neo in a unique position to find you the right people for your industry.

Rachel Pedrithes, Director

Rachel began her career as an internal HR / internal recruitment and consultant at companies including Norman Broadbent, Freshfields Solicitors and Argyle Recruitment. She worked with a number of large blue chip organisations including Microsoft, Worldcom and UUNet.

Areas of expertise


  • Sales Directors
  • Sales Managers
  • Team Leaders


  • Software Licensing Consultants
  • Software Asset Managers
  • Storage Sales Specialists
  • Networking Sales Specialists


  • Account Managers
  • Business Development
  • Internal Account Managers/Inside Sales
  • Account & Client Directors
  • Sales & Marketing Executives
  • Channel Managers
  • Sales Support


  • Customer Success Managers
  • Customer Success Executives
  • Head of Customer Success
  • VP Customer Success


Bid managers

Ice Recruitment is here to make the process of finding a new role as stress free as possible. Whether it’s getting your CV optimised or help preparing for a resignation, with our experience in the industry you can rest assured that you’re in safe and knowledgeable hands.

Search For New Jobs

As a candidate there is a great deal of pressure for you to get it right. You can count on Ice Recruitment’s experience and industry expertise to help you through the process of finding a new position.


We work very closely with our clients and understand what types of candidates they require.  We will assist you with the layout of your CV and create a simple, clear and concise document, that ensures you are represented to the highest standard possible.


Preparing for your interview is crucial.  We will supply clear job descriptions, interviewing packs and detailed information about the company.  We pride ourselves on our candidates being the most prepared and knowledgeable.


We know how difficult it can be to exit from your current employer and are here to help you make this a seamless process.

We have a very strong understanding of what it requires to build a good team having worked on ‘your side of the fence’ and built several teams when we were in the channel. This key hands-on knowledge has benefited our clients and brought about a unique approach to recruitment in the IT Channel industry – we run our business with a perspective very few other recruiters have.

There are no short-cuts to finding the right person for your vacancy and you will see that in our approach. We work to a process that eradicates as many of the pitfalls as possible to find you the right person who fits into your culture and will add value to your business.


Your dedicated account manager will follow a very simple and detailed approach to find you your candidates. We will learn how you operate, your culture, how you like to work and how you do not like to work.


You can count on us to properly evaluate prospective candidates, matching them to your salary, location and competency requirements to make sure they’re qualified for the interview process. You can also expect us to manage the process including times, venue, reconfirmations, debriefing and anything else needed to make it a smooth process for you.


We ensure all candidates are set up for exit, including preparing for counter offers, explaining the resignation process and ‘hand-holding’ the candidate during the whole process.


We put a lot of importance on maintaining a clear line of communication with our clients, so you can count on us to keep you informed at regular checkpoints in the process.

Give us a call any time:

01707 841634

Find us:

Business Park, Hatfield, Hertfordshire, AL10